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Ep. 92 – You Know What To Do
What is a business owner to do when he feels like he’s stuck? The context is, of course, very relevant. And, like in all our problems, there isn’t one answer. But, also, like in most of our problems, there is one answer that is usually relevant. What are you not doing that you know you…
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Ep. 91 – Interpret Financials to Hear Your Customers (Part 2)
In the last episode, I covered a few basic things to be looking for when interpreting your Income Statement. The Income Statement tells you how much value you’re providing to your customers. This time, I’m going to do a similar thing with the Balance Sheet. The Balance Sheet tells you how good you are at…
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Ep. 90 – Interpret Financials to Hear Your Customers (Part 1)
Financial analysts will tell you that your Income Statement communicates your Competitive Advantage. That’s true. But Competitive Advantage is too inward focused of a term for me. I like to keep the focus on the customer. So, what others call Competitive Advantage, I call Value to Customers. How do you know how much value you’re…
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Ep. 89 – Quit Moving Around
There are seven categories of everything that gets in the way of providing value to your customer; things your customer is unwilling to pay you for; things that burden both your customer and your business. I’ve gotten through the first two – Overproduction and Over-Processing. Now it’s time for the 3rd one: Motion.
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Ep. 88 – On Making Progress When Leading People (Part 3)
This is part 3 in this mini-series about leading a group of people. When trying to maintain traction and forward progress, it’s helpful to identify 3 groups that compose the entire collective. Each group requires a bit of a different mindset and approach in order to keep the ball moving forward. The first group was…
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Ep. 87 – On Making Progress When Leading People (Part 2)
People are at different buy-in levels of the vision as individuals. So, when trying to make progress, you must consider the persons composing the collective. The first group is the Vision Supporters. The second group, we cover here.
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Ep. 86 – On Making Progress When Leading People (Part 1)
If you only think of leadership in the context of a collective, it quickly gets ambiguous and unhelpful in terms of actually making progress toward the vision. We lead the entire team towards victory, but we make handoffs and passes at an individual level. If trying to make progress, it’s helpful to consider what type…
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Ep. 85 – Leading Through Sabotage
If leadership only entailed charting forward while safely assuming that the people you are rallying are following at your heels, that would be difficult all on its own. But, typically, the people you’re trying to bring to a better place, are in some capacity sabotaging your efforts. Why is that the case? And what should…
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Ep. 84 – Michelin Star or McDonalds Menu?
I promised to get through all seven of the wastes that keep you from providing the right value to your customers. This time we get into Over-Processing. All work is processing work. However, there’s a way to over-process the work in an unnecessary manner that keeps you from providing more value to more customers.
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Ep. 83 – What Kind of a Business Should You Own? (Part 2)
What sort of business should you start, buy, or be involved in building? In the last episode, I listed two criteria you could think through when trying to determine what kind of a business you should own, whether starting or buying one. Here are two more for us to work through.